🎅🎁 9 Health & Wellness Gift Ideas to Recommend to Your Patients
For many of us, the upcoming holiday season will be a well-deserved moment of rest after what has been the longest, weirdest and most burdensome year in recent memory. 2020 has ...
Read MoreTop 10 Questions You Must Ask Patients to Improve Your Healthcare Business
There's always room for improvement. This idea applies to new practices, seasoned healthcare facilities and everything in between. Conducting a survey is an efficient method of ...
Read MoreAnyone Can Answer the Phone, Right? Use These Three Phone Etiquette Tips to Boost Your Healthcare Business
In the era of real time emails, chatbots, and online communicator tools, phone calls may seem like a thing of the past. However, this couldn’t be further from the truth — in fact, ...
Read More5 Tips for Keeping a Patient-Centric Culture in the Age of Social Distancing
The COVID-19 outbreak has triggered a long-delayed healthcare revolution that is likely to outlast the crisis. As a significant proportion of patient care and interaction now ...
Read MoreKeep Track of Your Patients: Discover the 5 Most Engaging Channels for Patient Communication
In our last post, we’ve covered the essential questions healthcare providers should ask patients to improve their services. This time, we will dive into the most effective ...
Read MoreAmerica's Best Hospitals: 3 Key Things They Have in Common
The U.S. News & World Report has recently published its yearly Best Hospitals Honor Roll naming the top 20 hospitals in the country. While this year's winners differ in size, ...
Read MoreThe Anatomy of a Millennial Patient. 5 Facts to Know
Meet Millennials — an age group 72 million-strong that currently constitutes the largest generation within US society. As the generational shift progresses, medical practices must ...
Read More5 Types of Healthcare Mobile Apps That Every Doctor Should Know
The tsunami-like impact of the COVID-19 pandemic is expected to drive mass-scale social and economic changes for years to come. From a permanent shift in personal hygiene norms to ...
Read MoreCrushing Online Hospital Reviews That You Want to Avoid at All Costs
Online reviews. Nearly 75% of patients use them before heading to a medical facility. The role of word-of-mouth has evolved into online communities where patients readily share ...
Read More5 Ways Your Patients Benefit From Live Medical Answering Services
Healthcare answering services reduce work overload while providing your facility with the capability to operate around the clock. Professionally trained agents attend to all ...
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