Oct 14, 2020 8:56:04 AM Benjamin Pure

America's Best Hospitals: 3 Key Things They Have in Common

The U.S. News & World Report has recently published its yearly  Best Hospitals Honor Roll naming the top 20 hospitals in the country. While this year's winners differ in size, ...

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Aug 11, 2020 4:27:46 AM Benjamin Pure

The Anatomy of a Millennial Patient. 5 Facts to Know

Meet Millennials — an age group 72 million-strong that currently constitutes the largest generation within US society. As the generational shift progresses, medical practices must ...

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Jul 20, 2020 4:44:37 AM Benjamin Pure

5 Types of Healthcare Mobile Apps That Every Doctor Should Know

The tsunami-like impact of the COVID-19 pandemic is expected to drive mass-scale social and economic changes for years to come. From a permanent shift in personal hygiene norms to ...

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Mar 2, 2020 4:56:03 AM Benjamin Pure

Crushing Online Hospital Reviews That You Want to Avoid at All Costs

Online reviews. Nearly 75% of patients use them before heading to a medical facility. The role of word-of-mouth has evolved into online communities where patients readily share ...

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Jan 9, 2020 4:52:41 AM Benjamin Pure

5 Ways Your Patients Benefit From Live Medical Answering Services

Healthcare answering services reduce work overload while providing your facility with the capability to operate around the clock. Professionally trained agents attend to all ...

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Nov 18, 2019 4:58:59 AM Benjamin Pure

Three Essential Things Nobody Told You About Healthcare Answering Services

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

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Oct 28, 2019 8:42:33 AM Benjamin Pure

The Do’s and Don’ts of Effective Patient Communication

Whether on a personal or professional level, communication is hard. Things get even more complicated when it involves talking to a person in a state of distress triggered by a ...

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May 30, 2019 5:44:45 AM Benjamin Pure

3 Real Life Situations When Medical Answering Services Can Save Your Healthcare Business

Despite the proliferation of advanced patient-doctor communication methods, such as web portals, telehealth apps, or text messaging, the phone remains the primary means of contact ...

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May 9, 2019 9:27:59 AM Benjamin Pure

Why Missed Calls Negatively Affect Your Doctor's Practice

Although we live in an era of digital transformation, people still rely on phone contact for urgent or emergency matters. As research shows, when dealing with complex problems, ...

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Apr 2, 2019 5:08:23 AM Benjamin Pure

4 Simple Steps to Starting with Medical Answering Services

Medical answering services have already proved invaluable for many modern-day healthcare businesses, helping them deliver excellent customer service any time of day. Hopefully, by ...

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