Nov 18, 2019 4:58:59 AM Benjamin Pure

Three Essential Things Nobody Told You About Healthcare Answering Services

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

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Oct 28, 2019 8:42:33 AM Benjamin Pure

The Do’s and Don’ts of Effective Patient Communication

Whether on a personal or professional level, communication is hard. Things get even more complicated when it involves talking to a person in a state of distress triggered by a ...

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May 30, 2019 5:44:45 AM Benjamin Pure

3 Real Life Situations When Medical Answering Services Can Save Your Healthcare Business

Despite the proliferation of advanced patient-doctor communication methods, such as web portals, telehealth apps, or text messaging, the phone remains the primary means of contact ...

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May 9, 2019 9:27:59 AM Benjamin Pure

Why Missed Calls Negatively Affect Your Doctor's Practice

Although we live in an era of digital transformation, people still rely on phone contact for urgent or emergency matters. As research shows, when dealing with complex problems, ...

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Apr 2, 2019 5:08:23 AM Benjamin Pure

4 Simple Steps to Starting with Medical Answering Services

Medical answering services have already proved invaluable for many modern-day healthcare businesses, helping them deliver excellent customer service any time of day. Hopefully, by ...

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Mar 21, 2019 4:30:57 AM Benjamin Pure

Are You Driving Your Patients Mad? 6 Doctor Habits That Annoy Most Patients

Physicians frequently bemoan some patients’ pretentious, overbearing attitude and the lack of personal hygiene, and complain about being pestered outside of the office, in their ...

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Mar 14, 2019 11:09:25 AM Benjamin Pure

5 Steps to a Better Patient Flow in Your Hospital

Good patient flow is instrumental for delivering high-quality and timely care and enhancing efficiency in any hospital. Despite that, overcrowding remains widespread in healthcare ...

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Mar 8, 2019 5:55:48 AM Benjamin Pure

Highly Successful Solo Practice Doctors Have These 3 Things In Common...

What makes a successful solo physician? As a doctor in charge of your own business, you need more than just extensive medical knowledge and clinical expertise to run a profitable ...

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Feb 6, 2019 3:31:28 AM Benjamin Pure

21 Amazing Patient Experience Statistics That Will Make You Switch Your Healthcare Business to a Specialty Answering Service

Customer experience is of critical importance to the sustainable growth of any business. Whether yours is a solo practice, a dentist’s office or a hospital, the way you deal with ...

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Jun 18, 2018 9:34:00 AM Benjamin Pure

Four Low Cost Strategies To Grow A Medical Practice

Building and sustaining a successful medical practice requires a balance of client retention and new client acquisition. No medical practice – no matter how robust or established ...

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