3 Top Health Technology Hazards Your Practice Isn’t Ready to Face

Online reviews. Nearly 75% of patients use them before heading to a medical facility. The role of word-of-mouth has evolved into online communities where patients readily share ...

Healthcare answering services reduce work overload while providing your facility with the capability to operate around the clock. Professionally trained agents attend to all ...

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

Whether on a personal or professional level, communication is hard. Things get even more complicated when it involves talking to a person in a state of distress triggered by a ...

Despite the proliferation of advanced patient-doctor communication methods, such as web portals, telehealth apps, or text messaging, the phone remains the primary means of contact ...

Although we live in a world of digital everything, people still rely on a phone call for urgent matters. As research shows, when dealing with urgent or complex problems,66% of ...

Medical answering services have already proved invaluable for many modern-day healthcare businesses, helping them deliver excellent customer service any time of day. Hopefully, by ...

Physicians frequently bemoan some patients’ pretentious, overbearing attitude and the lack of personal hygiene, and complain about being pestered outside of the office, in their ...

Good patient flow is instrumental for delivering high-quality and timely care and enhancing efficiency in any hospital. Despite that, overcrowding remains widespread in healthcare ...

What makes a successful solo physician? As a doctor in charge of your own business, you need more than just extensive medical knowledge and clinical expertise to run a profitable ...