May 25, 2020 4:16:29 AM Benjamin Pure

Live Medical Answering Services vs. Automated Phone Answering: Which One to Choose?

The medical profession has always been notorious for extended work hours and unusual shifts that often stretch beyond 24 hours. Now, as we continue to navigate these tumultuous ...

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Apr 28, 2020 3:43:07 AM Benjamin Pure

Remote Medical Care During an Outbreak. How Can You Keep Your Patients and Staff Safe?

As we see with all industries, technology is the driving force behind healthcare advancements. By aligning patient care with telemedicine, we empower health workers to have access ...

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Mar 24, 2020 5:15:40 AM Benjamin Pure

Coronavirus: 7 Tangible Measures for Healthcare Workers to Protect Themselves

As we enter the third month of the global coronavirus outbreak, the number of COVID-19 cases continue to raise, exceeding 375,000 as of March 23rd 2020. February saw first fatal ...

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Mar 2, 2020 4:56:03 AM Benjamin Pure

Crushing Online Hospital Reviews That You Want to Avoid at All Costs

Online reviews. Nearly 75% of patients use them before heading to a medical facility. The role of word-of-mouth has evolved into online communities where patients readily share ...

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Feb 18, 2020 6:12:52 AM Benjamin Pure

7 Spellbinding Books by Doctors-Writers That Can Help You Unwind After Hours

It seems like time is passing at hyper speed these days. The Physician Survey reports that 80% of physicians are at full capacity or are overextended. Doctors coping with ...

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Jan 9, 2020 4:52:41 AM Benjamin Pure

5 Ways Your Patients Benefit From Live Medical Answering Services

Healthcare answering services reduce work overload while providing your facility with the capability to operate around the clock. Professionally trained agents attend to all ...

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Dec 20, 2019 3:55:47 AM Benjamin Pure

A Stress-Free Holiday Season? Try Medical Answering Services

The Holiday Season is upon us! While everyone is looking forward to celebrating this special time with their families, for many medical professionals, it’s business as usual. In ...

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Dec 6, 2019 2:55:09 AM Benjamin Pure

Here’s Why You Should Choose HIPAA Compliant Medical Answering Services

The consequences of HIPAA violations can be devastating for any healthcare business. The penalties for non-compliance can range from hundreds to hundreds of thousands of dollars, ...

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Nov 18, 2019 4:58:59 AM Benjamin Pure

Three Essential Things Nobody Told You About Healthcare Answering Services

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

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Oct 28, 2019 8:42:33 AM Benjamin Pure

The Do’s and Don’ts of Effective Patient Communication

Whether on a personal or professional level, communication is hard. Things get even more complicated when it involves talking to a person in a state of distress triggered by a ...

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