5 Quick, No-Brainer Tips to Boost Patient Engagement via Digital Channels

As the healthcare industry inches towards retail-based customer experience, high patient expectations extend beyond the doctor’s office. Online interactions are just as impactful ...

The COVID-19 outbreak was a true reality check for the entire medical community. One of the most apparent and grave consequences of the pandemic was understaffing. Healthcare ...

The COVID-19 crisis has taken our healthcare system for a ride and has compelled providers to adapt to a new set of conditions. These challenges have emphasized the need for ...

There has not been a year in modern history that was as challenging for medical care as 2020. Although scientists developed the vaccine with astonishing speed, the pandemic is far ...

If we could erase one year from recent history, 2020 would be a primary candidate for many of us. As we celebrate the arrival of 2021 and the anticipation of a fresh start, we ...

For many of us, the upcoming holiday season will be a well-deserved moment of rest after what has been the longest, weirdest and most burdensome year in recent memory. 2020 has ...

There's always room for improvement.  This idea applies to new practices, seasoned healthcare facilities and everything in between. Conducting a survey is an efficient method of ...

In the era of real time emails, chatbots, and online communicator tools, phone calls may seem like a thing of the past. However, this couldn’t be further from the truth — in fact, ...

The COVID-19 outbreak has triggered a long-delayed healthcare revolution that is likely to outlast the crisis. As a significant proportion of patient care and interaction now ...

In our last post, we’ve covered the essential questions healthcare providers should ask patients to improve their services. This time, we will dive into the most effective ...