Live Medical Answering Services vs. Automated Phone Answering: Which One to Choose?

The medical profession has always been notorious for extended work hours and unusual shifts that often stretch beyond 24 hours. Now, as we continue to navigate these tumultuous ...

As we see with all industries, technology is the driving force behind healthcare advancements. By aligning patient care with telemedicine, we empower health workers to have access ...

As we enter the third month of the global coronavirus outbreak, the number of COVID-19 cases continue to raise, exceeding 375,000 as of March 23rd 2020. February saw first fatal ...

It seems like time is passing at hyper speed these days. The Physician Survey reports that 80% of physicians are at full capacity or are overextended. Doctors coping with ...

Healthcare answering services reduce work overload while providing your facility with the capability to operate around the clock. Professionally trained agents attend to all ...

The Holiday Season is upon us! While everyone is looking forward to celebrating this special time with their families, for many medical professionals, it’s business as usual. In ...

The consequences of HIPAA violations can be devastating for any healthcare business. The penalties for non-compliance can range from hundreds to hundreds of thousands of dollars, ...

Whether on a personal or professional level, communication is hard. Things get even more complicated when it involves talking to a person in a state of distress triggered by a ...

In 2017, over 80% of patients used a healthcare-related search (Doctor.com). As the Internet is the first source of medical information for most people, building a strong online ...

Medicine is constantly evolving with new innovations, techniques and findings.  It seems almost weekly there is a new landmark study that shows promise to improving patient care. ...