Anyone Can Answer the Phone, Right? Use These Three Phone Etiquette Tips to Boost Your Healthcare Business

In the era of real time emails, chatbots, and online communicator tools, phone calls may seem like a thing of the past. However, this couldn’t be further from the truth — in fact, ...

The COVID-19 outbreak has triggered a long-delayed healthcare revolution that is likely to outlast the crisis. As a significant proportion of patient care and interaction now ...

In our last post, we’ve covered the essential questions healthcare providers should ask patients to improve their services. This time, we will dive into the most effective ...

The U.S. News & World Report has recently published its yearly  Best Hospitals Honor Roll naming the top 20 hospitals in the country. While this year's winners differ in size, ...

Industrial surveys and reports alert that medical professionals are bearing the brunt of the COVID-19 economic impact. The virus has hit doctor’s practices and hospitals hard, ...

The global telehealth market reached $40 billion last year and it is expected to continue to grow exponentially over the next five years, reaching $55.6 billion by 2025. These ...

Meet Millennials — an age group 72 million-strong that currently constitutes the largest generation within US society. As the generational shift progresses, medical practices must ...

The tsunami-like impact of the COVID-19 pandemic is expected to drive mass-scale social and economic changes for years to come. From a permanent shift in personal hygiene norms to ...

The Coronavirus pandemic continues to claim lives, yet signs of hope are emerging. New drugs are being tested, vaccine trials are underway, and many patients are responding to ...

Since most medical professions involve direct patient-provider interaction, healthcare isn’t considered a natural fit for remote work. But as the widening access to the Internet ...