Live Medical Answering Services vs. Automated Phone Answering: Which One to Choose?

The medical profession has always been notorious for extended work hours and unusual shifts that often stretch beyond 24 hours. Now, as we continue to navigate these tumultuous ...

As we see with all industries, technology is the driving force behind healthcare advancements. By aligning patient care with telemedicine, we empower health workers to have access ...

As we enter the third month of the global coronavirus outbreak, the number of COVID-19 cases continue to raise, exceeding 375,000 as of March 23rd 2020. February saw first fatal ...

Online reviews. Nearly 75% of patients use them before heading to a medical facility. The role of word-of-mouth has evolved into online communities where patients readily share ...

It seems like time is passing at hyper speed these days. The Physician Survey reports that 80% of physicians are at full capacity or are overextended. Doctors coping with ...

Healthcare answering services reduce work overload while providing your facility with the capability to operate around the clock. Professionally trained agents attend to all ...

The Holiday Season is upon us! While everyone is looking forward to celebrating this special time with their families, for many medical professionals, it’s business as usual. In ...

The consequences of HIPAA violations can be devastating for any healthcare business. The penalties for non-compliance can range from hundreds to hundreds of thousands of dollars, ...

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

Whether on a personal or professional level, communication is hard. Things get even more complicated when it involves talking to a person in a state of distress triggered by a ...