Dec 13, 2021 10:17:56 AM Benjamin Pure

Struggling With Short Staffing in Healthcare? Here Are 3 Strategies to Cope With Labor Shortages

The COVID-19 outbreak was a true reality check for the entire medical community. One of the most apparent and grave consequences of the pandemic was understaffing. Healthcare ...

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Nov 23, 2020 6:04:18 AM Benjamin Pure

Anyone Can Answer the Phone, Right? Use These Three Phone Etiquette Tips to Boost Your Healthcare Business

In the era of real time emails, chatbots, and online communicator tools, phone calls may seem like a thing of the past. However, this couldn’t be further from the truth — in fact, ...

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May 25, 2020 4:16:29 AM Benjamin Pure

Live Medical Answering Services vs. Automated Phone Answering: Which One to Choose?

The medical profession has always been notorious for long working hours and unusual shifts. Staffing has always been difficult, but in today climate, Healthcare facilities are ...

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Dec 20, 2019 3:55:47 AM Benjamin Pure

A Stress-Free Holiday Season? Try Medical Answering Services

The Holiday Season is upon us! While everyone is looking forward to celebrating this special time with their families, for many medical professionals, it’s business as usual. In ...

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Dec 6, 2019 2:55:09 AM Benjamin Pure

Here’s Why You Should Choose HIPAA Compliant Medical Answering Services

The consequences of HIPAA violations can be devastating for any healthcare business. The penalties for non-compliance can range from hundreds to hundreds of thousands of dollars, ...

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Nov 18, 2019 4:58:59 AM Benjamin Pure

Three Essential Things Nobody Told You About Healthcare Answering Services

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

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May 30, 2019 5:44:45 AM Benjamin Pure

3 Real Life Situations When Medical Answering Services Can Save Your Healthcare Business

Despite the proliferation of advanced patient-doctor communication methods, such as web portals, telehealth apps, or text messaging, the phone remains the primary means of contact ...

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May 9, 2019 9:27:59 AM Benjamin Pure

Why Missed Calls Negatively Affect Your Doctor's Practice

Although we live in a world of digital everything, people still rely on a phone call for urgent matters. As research shows, when dealing with urgent or complex problems,66% of ...

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Apr 2, 2019 5:08:23 AM Benjamin Pure

4 Simple Steps to Starting with Medical Answering Services

Medical answering services have already proved invaluable for many modern-day healthcare businesses, helping them deliver excellent customer service any time of day. Hopefully, by ...

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Feb 28, 2019 6:19:36 AM Benjamin Pure

Cracking the Code to Doctors’ Satisfaction with Healthcare Answering Services

Doctor’s practices and hospitals seek assistance from medical answering services companies for various reasons. They may be grappling with high call volumes, trying to reduce long ...

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