3 Top Health Technology Hazards Your Practice Isn’t Ready to Face

The COVID-19 outbreak was a true reality check for the entire medical community. One of the most apparent and grave consequences of the pandemic was understaffing. Healthcare ...

In the era of real time emails, chatbots, and online communicator tools, phone calls may seem like a thing of the past. However, this couldn’t be further from the truth — in fact, ...

The medical profession has always been notorious for long working hours and unusual shifts. Staffing has always been difficult, but in today climate, Healthcare facilities are ...

The Holiday Season is upon us! While everyone is looking forward to celebrating this special time with their families, for many medical professionals, it’s business as usual. In ...

The consequences of HIPAA violations can be devastating for any healthcare business. The penalties for non-compliance can range from hundreds to hundreds of thousands of dollars, ...

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

Despite the proliferation of advanced patient-doctor communication methods, such as web portals, telehealth apps, or text messaging, the phone remains the primary means of contact ...

Although we live in a world of digital everything, people still rely on a phone call for urgent matters. As research shows, when dealing with urgent or complex problems,66% of ...

Medical answering services have already proved invaluable for many modern-day healthcare businesses, helping them deliver excellent customer service any time of day. Hopefully, by ...

Doctor’s practices and hospitals seek assistance from medical answering services companies for various reasons. They may be grappling with high call volumes, trying to reduce long ...