May 25, 2020 4:16:29 AM Benjamin Pure

Live Medical Answering Services vs. Automated Phone Answering: Which One to Choose?

The medical profession has always been notorious for extended work hours and unusual shifts that often stretch beyond 24 hours. Now, as we continue to navigate these tumultuous ...

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Dec 20, 2019 3:55:47 AM Benjamin Pure

A Stress-Free Holiday Season? Try Medical Answering Services

The Holiday Season is upon us! While everyone is looking forward to celebrating this special time with their families, for many medical professionals, it’s business as usual. In ...

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Dec 6, 2019 2:55:09 AM Benjamin Pure

Here’s Why You Should Choose HIPAA Compliant Medical Answering Services

The consequences of HIPAA violations can be devastating for any healthcare business. The penalties for non-compliance can range from hundreds to hundreds of thousands of dollars, ...

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Nov 18, 2019 4:58:59 AM Benjamin Pure

Three Essential Things Nobody Told You About Healthcare Answering Services

Over 25 years. That’s how long our team has been supporting doctor’s practices, hospitals, pharmacies, and other medical facilities in handling patient calls all around the clock. ...

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May 30, 2019 5:44:45 AM Benjamin Pure

3 Real Life Situations When Medical Answering Services Can Save Your Healthcare Business

Despite the proliferation of advanced patient-doctor communication methods, such as web portals, telehealth apps, or text messaging, the phone remains the primary means of contact ...

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May 9, 2019 9:27:59 AM Benjamin Pure

Why Missed Calls Negatively Affect Your Doctor's Practice

Although we live in an era of digital transformation, people still rely on phone contact for urgent or emergency matters. As research shows, when dealing with complex problems, ...

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Apr 2, 2019 5:08:23 AM Benjamin Pure

4 Simple Steps to Starting with Medical Answering Services

Medical answering services have already proved invaluable for many modern-day healthcare businesses, helping them deliver excellent customer service any time of day. Hopefully, by ...

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Feb 28, 2019 6:19:36 AM Benjamin Pure

Cracking the Code to Doctors’ Satisfaction with Healthcare Answering Services

Doctor’s practices and hospitals seek assistance from medical answering services companies for various reasons. They may be grappling with high call volumes, trying to reduce long ...

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Feb 11, 2019 3:58:19 PM Benjamin Pure

7 Astonishing Facts About Medical Answering Services You Should Know

Work overload and low job satisfaction are among the top challenges facing doctors, dentists, therapists, and other medical specialists. To better address these issues and provide ...

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Feb 6, 2019 3:31:28 AM Benjamin Pure

21 Amazing Patient Experience Statistics That Will Make You Switch Your Healthcare Business to a Specialty Answering Service

Customer experience is of critical importance to the sustainable growth of any business. Whether yours is a solo practice, a dentist’s office or a hospital, the way you deal with ...

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